When there is no immediate risk, you should wait and contact KI Housing during office hours. Please see this link for more information about our maintenance service during office hours.
SOS Alarm Emergency 112
In case of fire, or the need for ambulance or police, call 112.
For more information about SOS Alarm, please see this link (information in many languages).
Medical service advice
If you need medical advice, you can call “Sjukvårdsrådgivningen” at 1177 (around the clock).
They can give you advice on symptoms and diseases over phone. If you are in urgent need of medical help, you should call for an ambulance instead.
For police matters that are not urgent, you can call the Police at 114 14. For more information, please see this link.
Emergency Social Services
The county of Stockholm provides an emergency Social Service that you can call if you are in need of emergency help with for example family and relations problems, violence in your home or addiction problems. Call “Stockholms Socialjour” at 08-508 400 00 (around the clock).
If you lose your keys you should immediately inform KI Housing.
The lock/s will be changed if keys are lost. The cost for the change of lock/s and keys varies between accommodation areas, from SEK 1500 – SEK 5000.
If you have lost your keys and need to get into your apartment outside our office hours, you can call an emergency locksmith who can open for you. The costs for the locksmith (and temporary lock) are paid by the tenant. Please note that even if the locksmith has installed a temporary lock, it will have to be replaced with a regular lock by the landlord and the costs will be charged to the tenant.
If possible, we recommend you to wait and notify KI Housing during office hours to minimize the costs.
On-call emergency service
An on-call emergency service is provided in all our areas.
The on-call emergency service must only be contacted for problems that risk to cause damage to property or person if they are not taken care of immediately, for example a power cut that affects the whole apartment or building, a water leak or a blocked sewage where there is a risk for flooding.
When there is no immediate danger, you should wait and contact us. Costs for consulting emergency service for non-urgent issues will be charged to the tenant.
Below you will find the contact details to the emergency on-call service in your area (note that additional information may be posted in the entrance of the building).
Contact details to the on-call service
in your area
The on-call emergency service must only be contacted for problems that risk to cause damage to property or person if they are not taken care of immediately.
For information regarding lost keys and other urgent lock related matters, we refer to the information above.
Call “Saps” at 0101-30 85 02.
Call “Locum” at 08-123 172 00.
KI Residence Flemingsberg
Call L&T fastighetsskötsel at 08-6940790. For elevator problems after office hours, call Schindler at 020-31 33 33.
KI Residence Solna
Call “Saps” at 0101-30 85 02. For elevator problems, call 0771-50 00 00.
Strix and Pax
Call “Fastighetsjour” at 08-458 10 11. For disturbances after office hours, call Securitas Disturbance Watch at 010-470 55 03
Student Health Care
Student Health Centre at KI
The Student Health Centre at KI offers study-related health care and work as a complement to the regular health care services. The center is staffed with doctors, nurses and counsellors and provide support and advice regarding your mental and physical health during your studies. Please see this link for contact details to the Student Health Centre at KI.