Arrival information
KI Housing provides a flexible key pick-up system that allows tenants to move in also outside office hours.
Before arrival
An email with important arrival information and code to the key box is sent to the tenant 1-2 weeks before arrival.
If you have not received any arrival information a week before your arrival, please note that it is your responsibility to send an email to info@kihousing.se at least 3 working days before the starting date of the contract to ask for the information.
Upon arrival
If you have not recieved the arrival information upon arrival and have not notified us that you lack the arrival information, you must contact KI Housing immediately. If you are arriving outside office hours and lack the arrival information, you will not get access to your room before the next working day (no compensation will be given).
Time for key pickup
The keys are picked up from coded key boxes and are usually available for pickup from 14.00 on the starting date of your contract.
Key pickup procedure
The key pickup procedure differs depending on what area you will be staying in. To find out how the key pickup procedure works in your area, we refer to the information below.
Use of the key boxes
Please note that the key boxes are only intended for key pickup upon arrival and must not be used as key storage by tenants during their stay.
Key pickup
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Key pickup for Berzelius väg
Information about the key pickup process for tenants who will be staying at Berzelius väg.
Read more -
Key pickup for Jägargatan
Information about the key pickup process for tenants who will be staying at Jägargatan.
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Key pickup for Pax
Information about the key pickup process for tenants who will be staying at Emmylundsvägen (Pax).
Read more -
Key pickup for Strix
Information about the key pickup process for tenants who will be staying at Armégatan (Strix).
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Key pickup for KI Residence Solna
Information about the key pickup process for tenants who will be staying in the KI Residence Solna.
Read more -
Key pickup for KI Residence Flemingsberg
Information about the key pickup process for tenants who will be staying in the KI Residence Flemingsberg.
Read more
Internet
Internet access
Internet access is provided as a service by KI Housing in most of our areas.
Please note that the tenant will not receive a rent reduction for any period if the internet service is unstable or down.
Berzelius väg
KI Housing does not provide internet in this area. You can either choose to make a subscription via companies such as Bredbandsbolaget or Telia or get a mobile broadband solution via companies such as Tele2, Comviq, Telia or Tre.
Jägargatan
KI Housing provides WiFi as a service in this area. The WiFi-code is written in the arrival email that is sent to you about 1-2 weeks before your arrival. You may start using this WiFi-service as soon as you arrive.
KI Residence Flemingsberg
KI Housing provides internet as a service in this area. There is a modem in every studio/apartment. You will find the name of the network and the password on the modem. You may start using the internet service as soon as you arrive. At this link you can download an internet guide.
Larsbergsvägen
KI Housing provides internet as a service in this area. There is a modem in every studio/apartment. You will find the name of the network and the password on the modem. You may start using the internet service as soon as you arrive.
Pax
SSSB provides internet as a service in this area. Broadband is installed in all student rooms and a LAN cable marked “KI cable” is provided. Please note that you must register on a portal provided by Bredbandsbolaget to be able to use the internet service. At this link you can download an internet guide.
Roslagstull
KI Housing provides internet as a service in this area. Broadband is installed in all apartments. There should be a LAN-cable marked ”KI cable” in your apartment so you may start using internet as soon as you arrive. At this link you can download an internet guide.
Strix
SSSB provides internet as a service in this area. Broadband is installed in all student rooms and a LAN cable marked “KI cable” is provided. Please note that you must register on a portal provided by Bredbandsbolaget to be able to use the internet service. At this link you can download an internet guide.
Phone cards
Phone card with low rates to foreign countries
If you wish to have a phone card with cheap rates to foreign countries, we recommend you to get a Comviq card called “Amigos”. The phone card “Comviq Amigos” can be bought in all kiosks like Pressbyrån, 7-eleven and supermarkets.
See the rates at this link.
Is your phone unlocked?
First of all, make sure that your phone is unlocked if you are switching phone operator. Some phones are locked to the operator/retailer that you bought the phone through.
How to insert the SIM-card
– The SIM-card has three different sizes. Choose the SIM-card that fits your phone.
– Turn off your phone.
– Locate the SIM-card tray and remove the old SIM-card.
– Place your new SIM-card in the tray.
– Turn on your phone.
– When you have topped up your SIM-card, it should be ready to use!