Staying with us

Are you staying with us and want to know more about your housing
and our terms and conditions?

Staying with us

Under this section you will find information regarding your housing such as fire safety, contract rules, how to pay the rent, our regulations and how to report maintenance issues. Furthermore, you can read about the procedures when moving in/moving out, what to do if an emergency situation occurs while staying with us and how to get your deposit back after your departure. You will also find other useful facts about living in Stockholm and Sweden such as information about home insurance, public transport and other useful links.

KI Housing user account

On your KI Housing user account, you will be able to view your booking, pay an invoice or change any personal details.

KI Housing will implement a new booking system in December. If you already have a KI Housing user account, it will be accessible until the end of December. All tenants will be given new user accounts in the new customer portal. Login details to the new user account will be sent to you in early December.

Page manager: Louise Richardson