From Friday, December 22, until Monday, January 8, we have limited staff on duty so there may be a delay in answering emails and handling of maintenance requests.
On the following dates, the KI Housing office will be closed:
– From 12 on Friday, December 22, until Wednesday, December 27
– Monday, January 1
– From Friday, January 5, until Monday, January 8
For emergency maintenance issues (regarding plumbing, heating, sanitary and elevator problems) when the KI Housing office is closed we refer to the information written at these links https://www.kihousing.se/maintenance-service/ and https://www.kihousing.se/staying-with-us/emergencies/.
Note that the on-call emergency service must only be contacted for problems that risk to cause damage to property or person if they are not taken care of immediately, for example a power cut that affects the whole apartment or building, a water leak or a blocked sewage where there is a risk for flooding. When there is no immediate danger, you should wait and contact us. Costs for consulting emergency service for non-urgent issues will be charged to the tenant.
KI Housing wishes you a Merry Christmas and a Happy New Year!