From Monday, the 21st of December, to Wednesday, the 6th of January, the KI Housing office will be closed and only maintenance requests will be handled during this period.
The maintenance service will be closed on the following dates;
– From December 24 to December 27
– From December 31 to January 3
– January 6
For information on how to report urgent maintenance issues when the maintenance service is closed, we refer to the information at this link.
Emails sent to KI Housing (firstname.lastname@example.org) during this period (December 19 to January 6) will be read and answered when we reopen. The date when your email is sent will be noted.
Deposit reclaim forms:
If you submit a deposit reclaim form during this period, your deposit reclaim will be processed within 4 weeks from the date it was submitted.
Problems with paying:
If you have problems with paying the rent online, we ask you to send an email to email@example.com.
If you would have any maintenance issues during this period, we ask you to submit a maintenance request at this link. Note that we still have special guidelines for our maintenance service due to the current corona virus pandemic. For further information, please see this link.
KI Housing wishes you a Merry Christmas and a Happy New Year!