How do I cancel my contract?

The tenant has a notice time of one month for cancelling a contract during the time of lease. This means that you are obliged to pay rent for one month from the day when your request for terminating your contract was sent. Termination of your rental contract is made in the customer portal in the contracts section. Your termination/cancellation of contract is valid when you have gotten a confirmation from KI Housing by email stating that we have received your notice of termination/cancellation.

Why does my apartment have two different numbers?

The Swedish Parliament, the Riksdag, has decided that all housing units are to be listed in a national housing register. The apartment you live in has been given a new number in the housing register being developed by Lantmäteriet.

The ”old” system may still be the one used by the landlord and also by us, and therefore the numbers may differ in some of our accommodation areas.

Can I have guests staying in my room?

You can have over-night visitors in your room as long as it does not disturb other tenants. However, you are not allowed to have guests staying in your room on a regular basis.

If you are staying at Jägargatan, please note that you have to inform our service coordinator Helena if you will have an over-night visitor in your room.

If you are staying in a shared apartment in areas KI Residence Flemingsberg or KI Residence Solna, you need to ask your neighbor(s) whether it is fine to have an over-night visitor or not since the bathroom is shared.

If you are staying in a studio- or a family apartment, you are welcome to have over-night visitors.

I will be away for a couple of weeks, can I sub-let my room/apartment?

No, the tenant is not allowed to sublease the room/apartment. Failure in following this rule will result in termination of the contract.

Is it possible to extend my contract?

Request for an extension of a contract needs to be made by email to no later than two calendar months before the end of the current contract. The maximum rental time is one year and unfortunately a contract cannot be extended any further. It is also not always possible to extend a contract up to the maximum rental time.

Am I allowed to share a dorm room with a partner or friend?

Our dorm rooms and single rooms are intended for single occupancy only and you are not allowed to share the room with anyone.

I have issues with receiving my VISA or residence permit, is it possible to postpone the starting date of my contract?

A tenant can postpone the starting date of his/her contract for a maximum of two weeks, for more information regarding the terms and conditions, see our contract rules. It is not possible to postpone the starting date of a contract further than two weeks from the original starting date. If you are unsure about how long it will take before your VISA/residence permit is processed you have two alternatives:

  • You can keep your contract and pick up your keys later.  Please note that you will have to pay rent from the starting date of your contract.
  • You can choose to cancel your contract before its starting date. For cancellations made at least one month before the starting date of the contract no charges will apply. If you cancel the contract less than one month before the starting date, there will be a late cancellation fee equal to one week’s rent. You will have to log in to your existing account in the customer portal and submit a new application in order to be placed in the queue for accommodation at a later date.
Page manager: Louise Richardson